FAQ
What does your company do?
We develop and manufacture healthcare products designed to support everyday
wellness. Our products are manufactured complying with all FDA GMP STANDARDS.
Stratus Pharmaceuticals product line consists of RX, medical devices, OTCS, and
cosmetic products.
Where can I buy your products?
Our products are available nationwide at favorite pharmacy and through our Amazon
storefront.
Do you offer refunds or returns?
Due to safety and quality concerns, we generally do not accept returns of opened or
used products. Please visit our Refund Policy page for full details and eligibility
requirements.
What if my product arrived damaged or incorrect?
If you received a damaged, defective, or incorrect product, please contact our customer
support team with your order details so we can assist you.
How long does shipping take?
Shipping times vary depending on your location and shipping method. Estimated
delivery times will be provided at checkout when available.
How do I store your products?
Storage instructions are listed on each product’s label. Always store products in a cool,
dry place and keep them out of reach of children.
How can I contact customer support?
You can reach our customer support team through the Contact page on our website.
We’ll be happy to help with any questions or concerns.