{"id":1819,"date":"2026-01-20T00:47:53","date_gmt":"2026-01-20T00:47:53","guid":{"rendered":"https:\/\/stratuspharmaceuticals.com\/?page_id=1819"},"modified":"2026-01-20T00:55:03","modified_gmt":"2026-01-20T00:55:03","slug":"frequently-asked-questions-faq","status":"publish","type":"page","link":"https:\/\/stratuspharmaceuticals.com\/?page_id=1819","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1819\" class=\"elementor elementor-1819\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81a087c e-flex e-con-boxed e-con e-parent\" data-id=\"81a087c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7946a1d e-con-full e-flex e-con e-child\" data-id=\"7946a1d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b68105f elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b68105f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1502acf\" data-id=\"1502acf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cd92114 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-center elementor-widget elementor-widget-divider\" data-id=\"cd92114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tFrequently Asked Questions (FAQ)\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca895ef elementor-widget elementor-widget-text-editor\" data-id=\"ca895ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>What does your company do?<\/strong><br \/>\u00a0<br \/>We develop and manufacture healthcare products designed to support everyday<br \/>wellness. Our products are manufactured complying with all FDA GMP STANDARDS.<br \/>Stratus Pharmaceuticals product line consists of RX, medical devices, OTCS, and<br \/>cosmetic products.\u00a0<br \/>\u00a0<br \/><strong>Where can I buy your products?<\/strong><br \/>Our products are available nationwide at favorite pharmacy and through our Amazon<br \/>storefront.<\/p><p>\u00a0<br \/><strong>Do you offer refunds or returns?<\/strong><br \/>Due to safety and quality concerns, we generally do not accept returns of opened or<br \/>used products. Please visit our Refund Policy page for full details and eligibility<br \/>requirements.<br \/>\u00a0<br \/>\u00a0<br \/><strong>What if my product arrived damaged or incorrect?<\/strong><br \/>If you received a damaged, defective, or incorrect product, please contact our customer<br \/>support team with your order details so we can assist you.<br \/>\u00a0<br \/><strong>How long does shipping take?<\/strong><br \/>Shipping times vary depending on your location and shipping method. Estimated<br \/>delivery times will be provided at checkout when available.<br \/><strong>How do I store your products?<\/strong><br \/>Storage instructions are listed on each product\u2019s label. Always store products in a cool,<br \/>dry place and keep them out of reach of children.<br \/>\u00a0<br \/><strong>How can I contact customer support?<\/strong><br \/>You can reach our customer support team through the Contact page on our website.<br \/>We\u2019ll be happy to help with any questions or concerns.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1819","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stratuspharmaceuticals.com\/index.php?rest_route=\/wp\/v2\/pages\/1819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stratuspharmaceuticals.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stratuspharmaceuticals.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stratuspharmaceuticals.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stratuspharmaceuticals.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1819"}],"version-history":[{"count":7,"href":"https:\/\/stratuspharmaceuticals.com\/index.php?rest_route=\/wp\/v2\/pages\/1819\/revisions"}],"predecessor-version":[{"id":1827,"href":"https:\/\/stratuspharmaceuticals.com\/index.php?rest_route=\/wp\/v2\/pages\/1819\/revisions\/1827"}],"wp:attachment":[{"href":"https:\/\/stratuspharmaceuticals.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}